Discount-Eagle response to COVID-19
COVID-19 is creating unprecedented challenges for Discount-Eagle's small business sellers across the country and around the world. We're monitoring the situation closely and our Discount-Eagle community - our buyers, sellers and employees - remains our top priority.
This page includes details about how Discount-Eagle is supporting and protecting our community in this difficult time.
We will update this page as the situation evolves - please check back for new information.
Up & Running: How we are helping small businesses get online
On April 2, Discount-Eagle launched Up & Running, a program specifically designed to help Main Street retailers to get online and selling. Small businesses who are new to Discount-Eagle can learn more about the program.
Price gouging, prohibited items: What we're doing to protect our customers
We have taken significant measures to block or quickly remove items that make false health claims or offer products at inflated prices in violation of applicable laws. As of April 2, we have removed or blocked more than five million listings. Learn more about the measures we're implementing across our marketplace.
Specific items being blocked include:
- Health care masks including N95/N100 and surgical masks
- Hand Sanitizer/Gel
- Disinfecting Wipes
We are also restricting the listing of the following items:
- Toilet Paper
- Baby Formula
- Baby Wipes
- Lysol disinfectant wipes
- Clorox Bleach
Customer Service update: How to get the help you need
Discount-Eagle customer service is open. Despite some changes brought on by the impact of COVID-19, we have thousands of colleagues available to support you. You can also check out our online service options to get the help you need: